Shipping Policy
Shipping Policies
- Flat rate shipping fee of $50.00 per item, $35 within Alberta only and $70 to Newfoundland, Labrador, Nova Scotia. Includes proof of delivery (signature), insurance and tracking through UPS.
- Shipping is only available in Canada at this time.
- There are no refunds or exchanges on all ordered items.
- Use code FREESHIP for up to $50 reduction on shipping for items over $500.
Shipping FAQs
➜ Do you ship to the US?
- Sorry but due to potential Tariffs we are not shipping to the US at this time. For insurance purposes we cannot ship outside of North America.
➜ How may I get assistance with my online order?
- Call 403-454-7836 between 10:30am and 5:30pm MST, Monday to Saturday.
➜ How will my item be shipped?
- We ship through UPS and guarantee you receive your item or we will reimburse you. For your security a signature is required upon receipt of all deliveries.
➜ How can I track my item?
- We will provide you a tracking number for you to refer to and track the delivery of your new treasure.
➜ What if I do not receive my shipped item?
- All claims for missing packages must be communicated to Wilder’s Consignment House within 30 days of receiving your tracking number.
➜ Do you offer expedited shipping?
- Contact us and we can arrange quicker shipping with an additional cost depending on where you live.